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Return and Exchange

We always want to satisfy our customers all the time. Sometimes return or exchange is necessary. If you are not satisfied with your purchase from us, please use our return policy.

1. The demand for return or exchange of goods
A. The customer must contact us for a return authorization within 60 days of receipt (the return address), or a replacement license if you wish to return / exchange your purchase. B. project was used (no smell of perfume), unwashed, not damaged or worn condition (only if it is defective, or receiving items damaged); C. Receive original packaging projects.

Note: 1. For swimwear, sleepwear, lingerie and tights, if there is no quality problem, we have no return service. 2. Transport costs are not refundable unless we dispatch errors. 3. Parcel collection send freight Unfortunately we can not accept returns or COD (cash on delivery).

2. Return Guide:
If you are not 100% satisfied with your purchase. You can get a full refund within 60 days to return your product (s) back. However, you must pay the shipping costs on your own.

3. Replace the guide:
The exchange can, if you are not 100% satisfied within 60 days of receipt of the purchase. However, you must pay the shipping costs on your own.

4. How long to process my return?
Once we receive your package, if you ask in return your refund will be processed within 7 working days. You will be notified when the address listed in your account, the transaction took place via email.

Please note that your bank more time to process and publish this transaction on your account as soon as they can require to receive our message. If you ask the exchange to exchange within three days will be sent when we return the item. Thank you for your cooperation and understanding.

5. Tips:
If you can find your size or color is not the same as the display on the site, do not panic and worry. To save time and effort, you should first put them and see how it has become. If they do not fit properly, you can absolutely return.

To contact the customer problem, obtain Return Authorization, please contact us.

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